Saturday, May 5, 2018

PETERSEN DEAN DEMANDS COURT GIVE THEM OUR HOME DUE TO A CLERICAL ERROR



May 5, 2018
MY CHART ENTRY
PROVIDENCE HEALTH SERVICES
HEALTH STATUS UPDATE REGARDING JAMES MARSHALL & MOM JENNIFER
DR. SEEMA MISSER

Something bad is happening to my son James and to me. We are both always sick lately. We do not have a diagnosis. At first just James was having problems in 2016, then I began getting sick as well in late 2017 and now in 2018 we are both always ill.

James had an urgent care visit to make sure he is ok even though he cannot get out of bed most days. His test results were good. We still have no explanation as to why his feet swell up so much he can’t walk, why he faints or why he is suddenly having to wear diapers after a lifetime of not having to.

In spite of our condition we were forced to file papers in court or lose our home by default, so we went to court twice a week over the past two weeks. Of note is that BOTH James and I had difficulty standing in line to file documents, BOTH of us are extremely fatigued. BOTH of us had difficulty walking up the hill to the court. 

James was leaning on me and holding on to me as we waited in line approx 15 minutes to file required court documents as he often does this year. People often mistake it as a long hug from my son but he is holding on because he feels bad and needs support.

I also added a document requesting that we be allowed to attend the MAY 14, 2018 COURT HEARING by telephone so James and I do not have to be stressed physically. A stranger saw James leaning and holding onto me and said it was sweet that my son loved me so much. James was actually hanging onto me again because he couldn't stand up on his own. He did that in your office when his feet started swelling up. I didn't use the wheel chair this week because the hill between the parking lot and the courthouse is extremely dangerous to push a wheelchair up or down. It was disastrous the day we used the wheelchair to go to the hearing the day it rained and James’s foot was too swollen for him to walk. James could have been killed by traffic because the wheelchair is too hard to control on that hill. The possibility of losing control and rolling quickly into traffic makes it too dangerous. His foot isn’t swollen anymore and he can fit in his shoes again but his feet are was peeling. I had to buy him special slippers when the swelling was bad. All the skin on his legs back and abdomen peeled after a previous bout of being bedridden. He literally shed his skin. My skin was more shriveled than usual and my lips were dry and cracked and I felt light headed. I don’t usually tell you about my symptoms but I mention my symptoms today because I think it is extremely odd that in 2018 James and I both have been sick most of the time with too many identical symptoms for it to be a coincidence. Something bad is happening to us.

I have no way of knowing if this is related to toxic environmental issues with our partially remediated house that has Stachybotrys and stucco powder in the walls and air vents. Our house won't be fully remediated until the court case settles and we can find funds for emergency house again while the remediation is finished. PETERSEN DEAN caused us to use up our emergency housing time trying to save our house from them. James and I have not been tested to see if stachybotrys or exposure to other substances in our house has anything to do with what is happening to us.  

The attorney general has a case against PETERSEN DEAN INC for contractor violations and maybe that will speed up the resolution of the BC661819 case that PETERSEN DEAN never should have filed but forces James and me to keep having to go to court to file documents concerning or lose our house. I filed NOTICE OF SIMILAR CASE with the hope that the judge will throw out PETERSEN DEAN”S BC661819 CASE because the Attorney General has an identical case investigating PETERSEN DEAN for violations covering all the same incidents. The Attorney General case is not difficult for James and me and we don't have to file the paperwork, the Attorney General does all that and we only have to appear when subpoenaed to testify what happened to our house. Hopefully the horrible Superior Court case will be thrown out and there will only be the Attorney General case. 

I told Judge Murphy in documents in the BC661819 case that James and I are both sick and worn out and would like permission to attend by phone like the PETERSEN DEAN attorneys apparently have been doing for two years. 

For two years we have had no kitchen. We lived in the Marriott then ran out of emergency housing funds and were forced to move back into our gutted, partially remediated house. Our diet has been drastically changed for two years by the loss of our kitchen. 

The stress of Petersen Dean trying to take our house away from us via tax credit scam has been constant and that wears our bodies out as well as keeping us emotionally in a constant state of fear and distress. I have no way of knowing why in 2018 both James and I are bedridden most of the time. So far we have been treated with antibiotics and told to rest and avoid stress. For the first time in ten years we have not used our ANNUAL PASS at Disneyland to celebrate holidays. We were too sick to go on my birthday in January. Hopefully we will be better in time to go to go on James’s birthday in October. We didn't go for Spring to see the new flowers like we always do. We were bedridden on Easter and didn't touch the jelly beans in the Easter basket until weeks after Easter when we felt a little better. 

Instead of our normal routine, we search for attorneys who might take our case and help us but nobody seems to want to help a defendant on contingency. So we have to drag ourselves up the hill in downtown Los Angeles to file documents in court until we finally find a lawyer who will take this sort of case on contingency. The court snack bar on the 2nd floor is very sympathetic to James and always asks how he is doing. We buy juice after we file papers and sit until we feel strong enough to handle the walk back to the car. When we get to the car we drink water and eat sandwiches and rest about half an hour before attempting the drive home. We do this 2 to 3 times a week lately. I keep making stupid mistakes like forgetting to copy the BACK of a 2 sided document, which was the important signature page. I’m doing the work while I’m shaky, sweaty, eyes burning and horrible sticky stuff coming up from my lungs. PETERSEN DEAN tells the court my clerical errors are “fatal” mistakes and we deserve to lose our home because of these errors.

Are we sick from this unrelenting stress? Are we sick because we lost our kitchen and can't make carrot juice, can’t use our juicer because there is no sink or dishwasher to clean it in, and we can't cook the foods we used to because there is no kitchen? Are we sick because not all the Stachybotrys and stucco powder has been removed from the walls and air vents and there is no heater and air conditioning? 

I am writing this in my bed. I am light headed. I felt uncomfortable heaviness in my chest today when I walked around the house getting things for James to eat and drink and changing his diapers. James is still in his bed and doesn't want to get up. James is drinking his juice and water but not eating. Today I have strange looking double rings of puffs under my eyes that I never had before. I was very tired in court yesterday as was James. We walked up the hill to the courthouse like a couple of 90-year-olds holding each other up. I promised James we would go out to dinner and have soup after filing papers but we were both too tired to sit up in a restaurant after we finished at the courthouse. We went home and both of us crashed and haven't gotten out of bed since except to go to the bathroom and except for me getting things for James.

After I finish reporting James's and my condition to you, I have to correct typos on approximately 80 pages to re-file in court on Monday. I also forgot to count and number the pages on Friday. I know I am making so many errors because I am sick. I recently asked your office how much an office visit would cost me since I no longer can afford my health insurance. I will make an appointment if I get worse but right now I need the money for copies, gas, parking and expenses of getting documents ready to file.

I also have to pay to mail certified copies to PETERSEN DEAN INC and HERO FINANCING so they will stop lying and saying they didn’t get copies. I have to pay to make copies. I have to pay for gas to drive to court, pay $10-$20 parking depending on how long it takes. I do not have to pay hundreds of dollars in filing fees because I applied for a fee waiver and was granted one by Judge Murphy. However, the case PETERSEN DEAN filed to take away our home cost me over $200 this month in expenses and that is why I can’t renew my health insurance yet. We have to save our home first, then we can get back to normal. I have not had health insurance since PETERSEN DEAN did this. I did not have to pay the penalty in 2017 because I was excused because of our housing nightmare, having to spend our own money for the hotel after the emergency housing funds ran out and then using my money until I couldn’t’ afford it anymore.  The free clinic I went to in 2017 for antibiotics after I fainted from lung infection that I had mistaken to be a dental infection changed it’s policy and now charges everyone $90. per visit. I need to have money to make and mail copies and drive them to be filed in downtown LA. I need that money to save our home from this unlawful foreclosure attempt by Petersen Dean Inc and HERO PROGRAM.I don’t go to the clinic unless I suspect I need antibiotics again. It’s a tough decision each time I get sick. I never used to get sick like this when I had insurance and before PETERSEN DEAN worked on our house. I went straight to the free clinic when I fainted, needless to say. I haven’t fainted this week but I have fallen down twice, dropped things, reversed numbers, forgotten things and made clerical errors PETERSEN DEAN tells the court are “FATAL”. It sure feels fatal. That is why James and I will be in court on Monday, trying to fix our “fatal” mistakes. It seems like something evil out of the dark ages but PETERSEN DEAN refused to give us more time to recover from this bout of illness. Their attorney George Milionis had a receptionist give us a flat “NO”, we could not get better first, we had to push through this illness and keep working.

It is past time to report that it has become too much of a coincidence that James and I have similar symptoms all of the time now. Today is the first time I dropped everything I had to do (such as write to Dr. Snow in Encino about James’ worsening dental and jaw pain) and I made the opportunity to write this instead because our health situation is out of control and there needs to be a written account of what is happening to us. If I drop dead at the courthouse, I want there to be documentation that we were not working while we were sick because we are stupid, we are working while we feel very ill because we will lose our home if we do not work. Our illness and my clerical errors delight PETERSEN DEAN. They see this as an opportunity to “win” and take our home away from us.

In 2017 I began to notice I was having SOME of James's symptoms and at that time I truly though it was just an odd coincidence, not related to a common cause. I fainted on three occasions. I stopped breathing briefly once at the Marriott emergency housing we had in Long Beach and was given antibiotics and an inhaler by the free clinic. James also fainted in front of the Long Beach Marriott and briefly stopped breathing and a complete stranger saved him from cracking his head open by quickly catching his head right before his head almost hit the concrete. Her daughter called the ambulance. I had lunged to catch James when I saw his eyes roll back in his head but I was facing him and could only grab his torso and bruised my knees as I slid on the concrete catching him from the front. Between me and the lady behind James who caught his head, he was not injured by the fall. Photo of mom’s knees days after James fainted:


The stranger moved fast as lightning and caught James’s head. The ambulance personnel told me to follow them in my car. The hotel staff rushed to my room to get my purse with car keys. I had complained to Dr. Kenneth Shiozaki that James was bedridden for too long, that I was worried he might be dying of some undiagnosed problem, that it was just too abnormal that he was bedridden more and more of the time.

Dr Shiozaki suggested that I make James get up and walk around a bit, that it might help and that is what we were doing that lovely Sunday morning at the Marriott. We were going to take a dip in the pool. James was weak. He had his pool toys and a smile on his face but was walking very slow. We had cold bottles of Figi water with electrolytes in our pool bag, sunscreen, hats and all we needed for a short little outing. James's eyes rolled back in his head and that was the end of that idea. This changed the way James is treated when he doesn't want to walk. Since that incident everyone takes him more seriously when he doesn’t want to walk. He can't verbally say he feels dizzy but his care-provider can tell by how he walks and his dull, fatigue facial expression that he should not be forced to walk far without support. He reaches for support. He will tell you, "Goes to sleep" when he is about to faint. He calls “fainting”:  “goes to sleep”. He will reach for you to hold him up if he can. He will sometimes say, "Put on pajama pants" just before he faints and feels weak but can't say complex things about how and where he feels bad. That Sunday it happened so fast he couldn't reach for me and couldn't say a word. He lost consciousness and fell like a ton of bricks. 

I am writing this today because so many times I put off doing this and now I am deliberately taking a short break from the legal work and other chores. What if something happens to me and there is no record of what we were going through? I knew it was necessary to do this but I kept thinking other chores were more important and more urgent. I am always torn in multiple directions because there are multiple urgent matters. PETERSEND DEAN tied up the equity in our house that was going to pay for James’s dental surgeries and now I’m told that some of his teeth can no longer be saved. I need to make that the priority but I can’t. I have to call attorneys and often James is so distressed that I can’t make phone calls and must attend to him.



The fact that James and I are both getting worse means the time is now. There could be a health incident and no one would know we were pushed by PETERSEN DEAN. Besides, there is nothing I can do on a Saturday, the courts are closed. Monday I will file papers to correct the horrible “fatal” clerical mistake I filed on Friday while James and I were so sick it was difficult to stay on our feet.. I can correct the legal documents this afternoon, send them to PLAINTIFF PETERSEN DEAN and HERO by certified mail on Monday then I have to drive to downtown LA to re-file the corrected documents AGAIN in court. I accidentally used the word DEFENDANT when I should have used the PLAINTIFF. A reasonable person could see it was a clerical error, but PETERSEN DEAN tells Judge Murphy that my clerical errors are “FATAL” and grounds for them to take our home away from us and sell it.

It is TOO MUCH of a coincidence that James and I BOTH can't do the task of walking down the long hallway at the courthouse without BOTH of us needing to sit to catch our breath. We are both dizzy, winded, break into sweats when we FORCE ourselves to walk, and while we planned and looked forward to what we would have for dinner after we did our filing chores in the court on Friday we ended up crashing into our beds instead, unable to face the effort of sitting up at a table. James couldn't even eat his half of the sandwich in the car after the filing task. I forced myself to eat my half but it was a chore. I was driving and didn’t want anything horrible to happened on the freeway from not eating. We drank water and juice and just sat in the car a long while. You know James and how he used to always be on the go and never sat still. He would never tolerate just sitting in a parked car before this happened to us. Now he rushes towards the first empty chair in the room that has chairs where we get blank forms from. He didn’t mind just sitting in the car in the courthouse parking lot for half an hour. We both needed that rest. When we got home and we both crashed into our beds and have been in bed since Friday afternoon. It is Saturday evening are both still in our bed. I get up only to make sure James has bottles of water and cranberry juice on his bed table, throw out food he didn’t touch and give him fresh food and change his diaper. Just doing that much walking makes me feel bad, my thigh muscles burn and my chest feels heavy until I get back in bed. Today we planned go out to the dinner we planned to go out to yesterday, but we might have to do it Sunday instead. More and more we don’t do things we planned and end up just trying to do court papers right, trying to find time to call attorneys to ask them to take our case and have no time to work on how to solve James’ dental problem and other needs. Our whole life revolves around trying to save our house. 

Last week I took James to NORMS and he took almost an hour to eat and still needed to take a lot of the food home. The waitress was kind and understanding and didn’t rush us. She could see we were both ill. I told her that after one taste of soup I was incredibly sleepy and needed some coffee. It took James forever to eat but he was so happy to look at his food that the waitress and I didn't rush him. We might go back to NORMS Sunday if James can handle getting up and I get my stamina back. I should not drive in my condition today. I still feel weak with just a little walking around.

I don't know if what is happening to BOTH James and I could be environmental toxins in our house, The mold and stucco powder have been confirmed to be in our house but no medical confirmation has been made to determine if those toxins are causing our symptoms. We could also be sick from two years of being trapped in a scary legal case to keep our house from being taken away from us by a predator tax credit scam by Petersen Dean and HERO PROGRAM FINANCING, and exposure to the kind of people who call your mistakes “fatal” or it could be a combination of all these things or something yet to be detected. I know it is past time to report and sound the alarm that it is too much of a coincidence that we both have been sick most of 2018. We could end up succumbing to our illness if we don’t deal with this now. The people who want our house would be happy but we want to live. We want our lives back. We want to enjoy the rest of our lives. We are a small family, just me and James. We never hurt anyone and we just want to live.



I never had the abnormal excessive urination problem James started having more and more often. The symptoms we have had in common are breathing difficulties, lung infections requiring emergency room visits, fainting, fatigue, difficulty walking, loss of appetite and dehydration in spite of always having bottled water with us everywhere we go. I cannot speak for James but I feel very bad if I don’t drink water while we are doing tasks at the courthouse and that is why we began always buying juice at the 2nd floor snack-bar where they also make copies and have the 2 hole puncher for getting documents ready for filing. If I didn’t take a juice/water break there on Friday (yesterday) I might have collapsed on the sidewalk on the way back to the car. I cannot speak for James but he looked and acted like he was completely fatigued like I was and he did drink a lot like I did. We both were thirsty but too exhausted to eat.




NORMS can verify that James enjoys looking at his food but mostly drank glass after glass of unsweetened tea. James and I both had trouble eating and keeping food down. I was surprised that I couldn’t even keep chicken broth down. I had some broth and it felt good and I thought everything was ok and then suddenly hurled into the trash can I keep by my bed. James has also vomited recently, in the car and in his bed but not as frequently as I have been vomiting. Like James, food will look good to me but it’s a different story after I take a bite. I feel instantly too full and nauseous.






Photo above is of James taking a rest while we file documents at the courthouse. Often I make clerical errors because I am ill and taking care of my ill son while typing, trying to do multiple difficult tasks at once.

Today I was looking over the documents that I was so happy to finally have corrected and filed. While I was enjoying that relief I was abruptly mortified to see I had filed another terrible clerical mistake on Friday May 4, 2018 using the word DEFENDANT where I was supposed to use the word PLAINTIFF. I accidentally accused myself of trying to take my house away from myself. PETERSEN DEAN will call it another “fatal error” and demand the judge let them have and sell our home.

I will correct the typos this weekend and file it on Monday. I fell twice from exhaustion while working on this court document and sustained minor injuries to my knee and foot. I am afraid I might lose our house because of my clerical errors and because I don’t have an attorney to help us yet. I correct my errors as soon as I find out about them. I asked for sick leave but PLAINTIFF PETERSEN DEAN denied me more time to allow me to recover from this lung infection. I’m working while I’m sick because I have no other choice at this time. James is still sick as well. I can’t seem to do anything without making mistakes but I have to keep doing my best until we get our lives back. I know that working on April 23, 2018 made me relapse and get a worse chest infection. I had a fever and the breeze outside the courthouse felt very cold to me and cut through me like needles. It was a warm day and I felt very cold. On that day I filed critically important documents with page two missing, the signature missing. I vomited every time I tried to eat, even when it was just chicken broth I couldn’t keep it down. I found the mistake and corrected it, only to find more mistakes in the corrected corrected copy. Many times on the court document site that I filled some forms out on, the form I filled out would print BLANK and I would have to start over. The case is definitely making both of us sicker because PETERSEN DEAN doesn’t allow for sick leave so we have to keep doing the work regardless of our health or we will lose our home. PETERSEN DEAN tells the court disturbing thing, like accusing us of lying but not being SPECIFIC, not saying what the lie was. I always tell the court what PETERSEN DEAN is lying about, such as the financing. I told the court that the payments were supposed to be made to HERO FINANCING, not directly to PETERSEN DEAN and that HERO FINANCING abandoned the project after PETERSEN DEAN failed to finish the job. The Contractors State Licensing Board found PETERSEN DEAN in violation for not finishing the job and I reported this to the court because PETERSEN DEAN was lying by omission by not telling the court. I am always very specific. PETERSEN DEAN however has just painted me as a bad person, calling me a liar without telling the court what they think I’m lying about. That is the kind of mental stress we are living with every day for two years now. James and I both are looking like prisoners of war, like people who have been held in limbo, painful captivity for a long period of time. I do not know how much that can affect your physical health but I can tell you James and I both feel very bad emotionally as well as physically. Last night around 3:00 am James became distressed and got up and came to my room and wanted just to sit with me holding my arm. He wanted me to sit on the couch and let him hold my arm like he does when we are walking. We sat there in silence for a long while and then he abruptly got up and went back to bed. His autism made it impossible for him to explain to me what he was feeling. I didn’t rush him. I let him hang onto my arm until he abruptly got up and walked back to bed. I don’t know if he had a bad dream or what. So much of our lives now is full of silent moments like this. We are both hollowed out by this stress. I’m terrified of contractors now. James simply does not want men to come into our house. You can’t blame him if you see how horrible our house is. James is for the most part “nonverbal”. The longest sentence I heard him say was to a lady who works at home depot in the kitchen department. He went to her desk and wanted her attention, which is unusual for him with strangers. He told her, “Our house is destroyed.” He forced a complete sentence out. It is very sad that one of his only complete sentences in his life was about something awful. He wanted her to fix it.

Sometimes when JAMES is sad, he sits next to me and plops his foot on my knee and says, “This little piggy.” I point to each toe and say things I know he likes. This little piggy went swimming. This little piggy went on Splash Mountain at Disneyland. This little piggy ate some Polo Loco chicken…” and so on until he smiles and abruptly gets up and goes off to play with his toys. If I die this year, his care-provider needs to know these things. “This little piggy” is all about thinking of happy things. James wants to be reminded of all the things that make him happy. He is too sick to swim or walk at Disneyland, but he likes to remember doing all those things we used to do, it’s not the traditional nursery rhyme. He doesn’t want to hear “This little piggy went to the market, this little piggy stayed home. This little piggy had roast beef” and he certainly doesn’t want to hear “this little piggy had none”. Give that other piggy some roast beef too and some potatoes. For James it is a game of hope for the future, hope that life will be OK again. He wants you to talk about good things that will happen again.

I don’t think we are going to make it to NORMS RESTAURANT today either. We will try to make it to NORMS on Sunday and build up our strength for another round of document filing in court on Monday.

It was difficult to write this because my eyes burn and it is difficult to read and stay focused but I’m submitting this as is because it is the best I can do at the moment and I have put it off too long. I used to brag that I never get sick. I used to complain that I never used my health insurance. Now I don’t have health insurance and I am sick all the time. I used to just get a flu shot at Costco every year and never really needed my insurance. Now that I spend my money on copies, gas and postage instead of health insurance, I am sick. The irony is awful. It is emotionally painful that we are dealing with people who don’t care if we are sick and are mocking us.

I know you won’t call any of my errors “fatal” and irreversible and I thank you for that. We need to stay strong as a family and continue to hold each other up until we find help and get our lives back. After filing corrections in court on Monday I will get back to calling attorneys for help. An Orange County attorney talked to me for about two hours and told me we had a very strong case but that his firm simply could not take a case like this on contingency. I have to keep calling attorneys. I want to substitute an attorney in for me before the May 14, 2018 hearing because this stress appears to be killing us, it is making our health problems worse and worse if in fact it is not the direct cause of some of our health issues.

Thank you for taking care of James. We look forward to getting our health and our lives back. We have hope. We have not given up. James understands that court has something to do with getting our house put back together. He knows men did bad things to our house and that we can get help if we give the court papers. He knows I’m working on papers and that mommy made a mistake on the papers.



End of May 5,2018  Health Status Report To Dr. Misser From James’s Mom

Tuesday, April 24, 2018

WE ARE VERY ILL

Both my son JAMES and I are very ill with serious lung infections. We were able to meet the deadline yesterday. I begged PETERSEN DEAN to give us an extension but they flatly refused. My son and I will try to regain our strength before the MAY 2018 hearing.

THE LENGTHS PETERSEN DEAN & RENOVATE AMERICA WENT TO DESTROY A FAMILY


ANSWER – CONTRACT and ATTACHMENT 4   

NOTE: Defendant had to purchase a copy of the SUMMONS and COMPLAINT using fee waiver on April 23, 2018, the ordered due date of her response to the COMPLAINT. PLAINTIFF ignored DEFENDANTS emails and phone calls requesting a copy of the documents until April, 23, 2018 when PLAINTIFF had already purchased a copy from the court. DEFENDANT also had to purchase copies of the MECHANICS LEINS. PLAINTIFF has lied to the court about attempting to serve DEFENDANT, pretended to not know when DEFENDANT was in emergency housing at the Marriott, pretended to not know information it is clear they knew by their communications with their insurance company, CAP SPECIALITY. PLAINTIFF has used “errors” in spelling and street numbers that DEFENDANT learned of anyway because the mail man delivered the CASE CONFERENCE NOTICE in spite of the incorrect address because the mail man recognized my name. PLAINTIFF is expecting the world to believe they can't remember the address of the property they are attempting to illegally seize. DEFENDANT boldly told Judge Murphy that DEFENDANT did not have PLANTIFF’S email in spite of having used it to send threatening emails, copies of many are submitted. The Judge informed DEFENDANT that PLANTIFF’S email was on all the court documents but he would read it to them anyway and they were to use it to notify DEFENDANT of the upcoming CASE MANAGEMENT CONFERENCE All these actions combined would lead a reasonable person to assume PLAINTIFF was in the process of attempting to get a ruling from the court without the DEFENDANTS knowledge when DEFENDANT was advised there by an attorney she was consulting about bringing a suit against RENOVATE AMERICA/HERO and PETERSEN DEAN, that PETERSEN DEAN had filed MECHANICS LEINS and case BC661819. DEFENDANT was notified by an attorney she was consulting, not by being properly served.


2. On November 2, 2016 PETERSEN DEAN had an accident on our property which damaged the lungs of my autistic son JAMES MARSHALL. The first response from PETERSEN DEAN was that it would be immediately addressed. Two licensed stucco powder remediation companies gave estimates and agreed to immediately contain, clean and stop the spread but PETERSEN DEAN did not like the quotes and did not seek additional quotes from other licensed companies. PETERSEN DEAN changed their minds about remediation and instructed me to allow their electricians to clean the garage and my son’s room and the air vents with leaf blowers. The electrician, Mr. Garett Wallace argued with his boss over the phone in front of me that he could not clean the mess, that he did not have the proper equipment and it would take him four days or more, that he could not clean the autistic young man’s bedding, stuffed animals, clothing, carpet, wall and air vents, that he could not do it with a leaf blower and did not have a leaf blower. The electricians left the scene and the job was abandoned from that day until now. 
JAMES MARSHALL developed a severe lung infection. The air vents were sealed off by the contractor Petersen Dean refused to hire to stop further drifting of the powder and the heater could not be used since November 2, 2016. The contractor told us that it was not safe for us to stay in the house, that he had done things to make it safer for short visits wearing a protective mask but it was still not safe, especially James’ room. PETERSEN DEAN refused to make any of the repairs, including electrical damage they did with a sledge hammer on November 2, 2016, broken plaster, rotten wood they failed to remove from the roof. PETERSEN DEAN abandoned the job on November 2, 2016 and began a long drawn out process of bullying and trying to frighten us. I was told repeatedly that it was a shame that my son had such a rough year but I could spare him from the unimaginable if I would just sign the documents they wanted to meet me at the house to sign. The word “unimaginable” was used repeatedly to try to scare me into signing documents.
My son’s health and the repairs were repeatedly used as leverage to try to force me to sign documents that PETERSEN DEAN refused to mail to me, refused to let me have an attorney review. PLAINTIFF would not finish the job unless I signed that they HAD finished the job and that I was satisfied with everything, only then they would finish the job. The concept was unprofessional and didn’t make sense. A PETERSEN DEAN man told me that I did not want the repairs done, other wise I would have signed. PLAINTIFF accused me of wanting to leave the stucco powder in the air vents because I would not sign documents and let a strange man from their office help me clean up the stucco powder with $500 he would loan me of his own money to go to home depot to buy cleaning materials with. I told the PETERSEN DEAN employee that there was no water source at the time and he kept pushing and pushing to convince me to let him meet with me, saying he would meet me at the property with the document I must sign and a bucket of water in his car. I was to believe that a man from Petersen Dean would wash everything in a two-story house with one bucket of water for what would take many days while my very ill son JAMES MARSHALL would be expected to suffer in the hot car in the heat while all this was going on. It was ludicrous and grew to be frightening as the weeks and months passed and the pressure was unrelenting. The threats became increasingly frightening. The man PETERSEN DEAN kept calling me was telling me he was a very nice guy, that he cared about us. We started crying once during a particularly exhausting phone call that happened while we were in Costco. A Costco employee could see how much it was hurting and blurted out, “Hang up!”. The phone calls were not at all business like. They were toxic emotionally. My son and I both would sink into miserable despair after these distressing phone calls. The man from PETERSEN DEAN was a complete stranger but he kept telling me how nice he was and how he cared about us and that if I didn’t comply, he would have to turn us over to George Milionis and what would happen after that would be unimaginably painful, that he would hate for James and I to have to go through that. 
I told my home insurance adjuster. Mr. David Klein, that I was grateful we coincidentally had emergency housing at the Marriott for the mold remediation because I was afraid of these men, afraid they might ambush us to make me sign. The hotel security was very much appreciated during those terrifying months.  I was told repeatedly by different PETERSEN DEAN men that if they could speak to me alone at the property, they would be able to convince me. I went to the police and was advised not to meet these strangers alone.
I have filed copies of emails with the court that verify an exchange where a Petersen Dean man wanted to meet me at the house with $2000 in one hand and what he wanted me to sign in the other. This bullying went on for November 2016, December 2016 and in January 2017 both PETERSEN DEAN and HERO FINANCING/RENOVATE AMERICA agreed the solution was to remove the solar panels. While I was led to believe this was in process, HERO vanished and refused to return my calls and PETERSEN DEAN filed Mechanic’s Liens on my house. I reported this to the CFPB, the CSLB and the FBI. I have never in my entire life experienced a business that operated like this before. PETERSEN DEAN tries to isolate you and work on you. They avoid normal business transactions in favor of isolation and bully tactics. If PETERSEN DEAN does not like something, they try to make it disappear. I do not know why HERO/RENOVATE AMERICA agreed to disappear so PETERSEN DEAN could attempt this instead of the normal process. My guess is that since PETERSEN DEAN was adamant about breaking the rules, HERO/RENOVATE AMERICA may have feared they would be prosecuted for financial fraud for having given me padded figures. The fact that HERO and PETERSEN DEAN agreed to remove the panels would seem to have protected them from being accused of financial fraud since they would not be going through with the fraud.
It was BUILDING & SAFETY who first suspected the agreement to remove the solar panels was not sincere. THE DEPARTMENT OF BUILDING AND SAFETY advised me that PETERSEN DEAN did not apply for the solar permit refund that is necessary to clear the title. BUILDING & SAFETY also pointed out that PETERSEN DEAN also failed to obtain a permit for the work they did on my water heater on November 2, 2016. PETERSEN DEAN refused to correct this.
It is my belief that PETERSEN DEAN hoped to conduct BC661819 without my knowledge and presence. PETERSEN DEAN hoped to sail through the court like a smuggler’s ship in the night. They did not conduct discovery because they did not want the court to find out much at all about the job, especially not anything about RENOVATE AMERICA/HERO. PETERSEN DEAN saw our house was gutted from the mold remediation and they ruined the only two rooms we had that were usable for making sandwiches and sleeping in and made them unsafe to occupy as well. PETERSEN DEAN saw my son was often too ill to stand up when we would come to the property from the Marriott to unlock it for them. PETERSEN DEAN was aware we were not financially qualified for a $32,000 loan and that the lies they told us about tax credits would cause us to lose our home a year after they finished the work and were long gone. That is how the scam normally works. PETERSEN DEAN also knew we would have a great deal of trouble finding an attorney who would take a DEFENDANT on contingency and they knew we did not have the money to hire help. Both HERO and PETERSEN DEAN agreed to remove the solar panels after H&R BLOCK reported that the figures I was quoted were wrong. Then PETERSEN DEAN came up with this mad plan to use Mechanics Liens as a threat to force me to sign anyway, to force us to accept the deal they admitted would bankrupt us and cause us not to be able to afford our house payments anymore.
Being told you are endangering your disabled son by not signing a bad document that you know full well will endanger him by making him lose his home is not how reputable businesses operate. PETERSEN DEAN created a no-win situation, cornered and isolated us as much as they could. I am aware DEFENDANT is upset with me for using social media like TWITTER and YELP to break out of the terrifying isolation. This scam probably was easier to pull off before the advent of social media. Sharing the horror of our situation serves to educate others to be very cautious and skeptical about this under-regulated, wild wild west form of home repair financing, this so called miracle of property tax financing which is really very dangerous and should be noted as such.
I was astounded at how HERO/RENOVATE AMERICA and PETERSEN DEAN approach social media so drastically differently than legitimate businesses like BANK OF AMERICA, MCDONALDS and other businesses do. As recent as this week when I contacted a Senior Vice President of RENOVATE AMERICA/HERO on twitter about needing the company to deliver on their promise to protect me as a customer with their “Senior Protection Program” and communicate with their contractor about this out of control situation, the SVP responded by blocking me (the isolation technique again) and deleting his SVP status from his social profile. A Senior Vice President at Bank of America does not block customers who report a problem and then delete their job status from their public profile. This is unheard of. The fact that both HERO/RENOVATE AMERICA and PETERSEN DEAN still think evidence can be deleted and destroyed and that isolation can still work as a technique only proves they are out of touch with the times. You cannot delete information in this day and age. Somebody, somewhere has a screenshot (see attached screenshot of the deletion.) The best policy is not to try to deceive.
The DEFENDANT prays the deception ends here and now. I left a message on PETERSEN DEAN’S voice mail since GEORGE MILIONIS refuses to answer my calls. I told him the solution is to go back to where we left off on November 2, 2016, to get ahold of HERO, make good on the promise to remove the solar panels that we have proven that I cannot afford, make all the repairs the CSLB has indicated were not made and after deducting all the repair expenses, finance the remainder of the balance thru the HERO PROGRAM as agreed to on the onset. This is honest and this is fair.
DEFENDANT PRAYS for additional time due to serious illness and due to the enormous difficulty finding that rare attorney who will handle a defense case on contingency. We need an experienced professional to calculate a fair compensation for our medical and emotional suffering and losses related to the disruption of the mold remediation and emergency housing that never would have happened if PLANITIFF had not chosen this path of attempted deception. It ought to be possible to make a very good living in the arenas of home repair and solar power without plowing through the lives of elderly and disabled people as if their lives meant nothing. Learning and keeping up with the times is one way for a business to accomplish that. In the brave new world of solar power, it ought to be possible for grown men to make a living without resorting to bullying a 65 year old woman and her autistic son to death.
My son’s three dental surgeries that where scheduled for 2016 had to be put on hold because PLAINTIFF tied up our home equity that was to pay for his dental surgeries not covered by his insurance. The dentist has informed me that he is unable to save teeth that he could have saved in 2016.  A photo of my son’s badly broken teeth is attached. He is in constant pain. My son and I have both had multiple episodes of fainting from extremely high blood pressure. This was never a problem for me before. My son stopped breathing in the back seat of the car on the 405 freeway while I was driving. I stopped breathing in our room at the Marriott. I fainted in the parking lot of the Marriott. I fainted in the parking lot of a Costa Mesa attorney I was consulting for help. My son stopped breathing on the sidewalk in front of the Marriott and the only reason his head didn’t split open was a lady passing by caught his head seconds before it hit the pavement. I lunged to catch JAMES but it was the stranger who caught his head in time. The skin was torn off my knees in my attempt to save him. Her daughter called the ambulance. The staff of the Marriott helped us fax documents to the CSLB and can testify to the terror we lived in when PETERSEN DEAN derailed the mold remediation and forced us instead to fight for our home.
 I sat in the law library across the street trying to type a cover page when I felt I was going to pass out again. I put a note I carry in my purse out so the librarian would know who to call if it happened again. I pushed James uphill in a wheelchair in the pouring rain trying to get to the last hearing on time in spite of the fact James really should have been in bed.
I would like to ask the court for permission to attend the upcoming Case Management Conference of May 14, 2018 by phone because it is so difficult to manage because of how sick both me and my son JAME MARSHALL are now. The terror of losing control of the wheelchair and JAMES careening into traffic was constant. His feet and legs had swelled up. He couldn’t fit in his shoes. He lost range of motion in his legs due to calcifications in his thigh muscles. He couldn’t make his physical therapy session because he lost control of his bowel and bladder. He was never this sick before in his life. His screaming became so constant that it was doubtful he could remain in society if his environment is not allowed to return to normal soon but PETERSEN DEAN wants to try to get away with this awful scam no matter what happens to JAMES in the process. James is not able to handle it. James is coming apart physically and mentally. I am watching my son lose his ability to live in society. James may have to be institutionalized for the first time in his life. PETERSEN DEAN warned me, threatened me in 2016 that it would be unimaginable. Not only has what happened to JAMES as a result of this unrelenting stress been unimaginable, it is almost impossible to describe the emotional pain James is enduring to anyone.  I have wondered if I should film his weeks of non-stop screaming for jury members who have never heard of a person screaming for weeks on end, who cannot imagine what it is like to try to calm an autistic person who is freaking out because their house is destroyed and looks scary to them, who cries to go back to the hotel and can’t understand that the emergency housing got used up by what PETERSEN DEAN is doing to our lives.
Most people cannot relate to how intensive the protective supervision James is. You can’t pay the bills until the screaming stops and you thank God you got small chores like getting the bills paid each month done before they were overdue and you thank God you prevented your son from self-injury each time you were able to. Paying the bills is a difficult task. You’re relieved you got the bills paid on time and kept him safe, an almost impossible task. You don’t do the laundry yet or try make phone calls till it is safe to do so. Irreversible harm could happen in those split seconds. You worry each month if you’ll be able to keep up with important chores most people think are easy to do and take for granted how easy it is to make a phone call or pay a bill on a laptop. You sit in a chair instead of sleeping in a bed. The doctor is worried he will fall. You are worried too. He doesn’t look where he is going anymore. He cries and cries.  You start showing signs of sleep deprivation but you hang on because you are all that is preventing him from losing the chance to recover from this very abnormal stress PETERSEN DEAN has trapped us in so James can remain in society. If you wear out, JAMES loses that chance. You are 100% on duty preventing this person from harming themselves. There are no coffee breaks. You are witnessing someone you love try to kill themselves because the problem upsetting them, as far as they can see, is never going away. You walk into the court room amazed you got there at all and you know there is not a sentence you could say that could make anyone understand what is happening to you and your son. It’s going to take a good attorney to put what we have be put through into proper format. I could say, “James has been stressed beyond his ability to cope and is coming undone.” But would anyone who hasn’t experienced this understand just how horrible life has become for James? How unbearable he finds life to be now? You can’t tell him everything is going to be ok, then drag him out of bed when he is sick, put him in a wheel chair and push him uphill in the rain to court in downtown LA and have him really feeling like everything might actually get better. He can’t draw that conclusion from what he is experiencing. He is autistic and he is experiencing despair. He hits his thighs with his fist till the blood calcifies in his muscles and he cannot bend his legs anymore. He does not understand what is going on.  PLAINTIFF does understand. PLAINTIFF specifically mentioned my autistic son’s distress and used it as a bargaining chip, inferring that I was a monster of a mother if I did not spare him by signing what PETERSEN DEAN wanted me to sign. PLAINTIFF also discussed my son’s health with their insurance company, CAP SPECIALITY.
To cheer JAMES up I bought a small table and chair from LOWES so he could eat outside on the patio and maybe forget however briefly that our house is gutted. It took me three days to assemble the simple to assemble table that required only eight screws. This is how determined I am. I did not give up or give into the despair. I would turn the screw once….James would scream and require attention. I would come back as soon as I was able and turn the screw as many times as I could before he would scream and begin thrashing about again. After three days all the screws were tightened and the table is now outside. James is too sick to sit up at a table now, he has been bed ridden for days now. It will be a nice surprise when he feels well enough to have his breakfast toast outside away from the gutted walls. I have to drag him to court before he will feel well enough to sit at the table and eat. I begged PLANTIFF for extra time so I would not have to do this to JAMES again.
I took him to the doctor and I will have to force him out of bed on Monday to file this paper in the court. Why should he trust me if I tell him we won’t always have to do this, that mommy won’t always be dragging him to court and attorney offices begging for help? Why should he believe me when it’s been like this for two years? I try to cheer him up but I cannot console him. Deep inside I’m terrified to that this will have a horrible ending.
My life has become an unending prayer. All day and all night since the fall of 2016, all I do is pray to God that we survive what PLAINTIFF is doing to us, that we get to live, that we get through this. DEFENDANT PRAYS for justice. If this case is not being thrown out for duplicating CSLB Case #SF 2016 9935, and for lacking merit, then DEFENDANT PRAYS for a trial by jury.

Thursday, April 19, 2018

HERO / RENOVATE AMERICA DATA KEEPS VANISHING INTO THIN AIR

HERO and RENOVATE AMERICA data keeps vanishing.


I contacted a HERO / RENOVATE AMERICA Senior Vice President on twitter and his only response was to remove HERO and RENOVATE AMERICA and his position as Senior Vice President from his bio. 











Renovate America / HERO promises to be there for you but they pull vanishing acts when anything goes wrong.




PUBLIC WARNING: RENOVATE AMERICA FINANCING IS DANGEROUS

PUBLIC WARNING: BEWARE RENOVATE AMERICA FINANCING.

This type of financing has destroyed many lives, including ours.

It appears this type of financing is newer and not subject to regulations other forms of financing are.

HERO/RENOVATE AMERICA may try to tempt you with promises of a "Senior Protection Program", which does not exist. They may try to gain your trust with ads like this:




The promise to protect you vanishes into thin air when their contractor decides they don't want to make repairs, even repairs that the State Contractor's License Board documented and cited them for. RENOVATE AMERICA / HERO ignores your cries for help.







Then RENOVATE AMERICA blocks their clients on twitter instead of delivering on the promise to protect you from their contractors. 

Renovate America pretends they don't know you while their contractor continues to hurt you and your family.





RENOVATE AMERICA will pretend they did not contract the job with you. Save all your documents because they will destroy theirs.



Saturday, March 31, 2018

PETERSEN DEAN ATTEMPTS TO COVER UP DECEPTIVE HERO FINANCING





RENOVATE AMERICA and PETERSEN DEAN are engaged in a deceptive form of financing that does not appear to be regulated like other financing.




BC661819
CSLB SF 2016 9935 

Dear Ms Bell, 
The judge in case BC661819 wanted me to talk to Petersen Dean’s Attorney. George Milionis never returns my calls. I assume he told you to make this inappropriate offer. This action suggested by you would cover up the HERO and PETERSEN DEAN financial fraud.

The job in question was never properly finished, the solar panels were never turned on because we all agreed they needed to be removed because it was a tax credit scam. 




Petersen Dean and HERO agreed to remove the solar panels when HRBlock reviewed the documents and determined the figures were padded and I would not save one penny by going solar. In fact, I would be in severe, crippling debt till I was 88 years old. No one in their right mind would go solar to get in severe debt. I was told I would save money but that was a bold lie, a blatant tax credit scam.

This rough estimate given to Cap Specialty will help you begin to calculate our ongoing loss. What Petersen Dean has done to my autistic son has caused him permanent physical and psychological damage. That has not been calculated and is ongoing. A court will determine it. 




It is inappropriate to keep making a shell game of the financing. Petersen Dean’s idea of financing is not like that of any business i have ever seen or heard of. The mafia “finances” this way, changing terms out of the blue and bullying people. We have been living in hell since November 2, 2016. Petersen Dean has held us in excruciating limbo every moment  of every night and day since. Petersen Dean took our lives away. Petersen Dean needs to make us whole again as much as that is possible. It is like being a prisoner of war. You cannot image how much this hurts unless someone does it to you. The pain could not be worse if a serial killer had kept us in a pit since November 2, 2016. My son and I will never fully recover. My son is hurt physically and mentally because of Petersen Dean’s and HERO’s crime spree.

Due to my financial circumstances I ONLY qualified for HERO financing. The CFPB has documentation of this fact as do the three credit bureaus. I NEVER applied for any other type of financing. Petersen Dean cannot change that reality. 

I had HERO financing and Petersen Dean violated the terms of the HERO Program. You need to contact HERO and pick up where you left off and do the right thing, calculate all our loss and cover it. There is not a legitimate business in the would that does this bait and switch type financing. That is criminal. 




There is a legal case BC661819 and there is an open case with the CSLB. CSLB SF 2016 9935. My financing was with HERO. It was illegal to revoke my financing. Also, the Attorney General will be reviewing the matter and I will probably be called testify to my ongoing losses caused by Petersen Dean. It would be more appropriate for Petersen Dean’s Attorney to contact me as the judge suggested. It is not appropriate to keep trying to conceal the HERO financing simply to cover up that it clearly was a tax credit scam. It is unpleasant for Petersen Dean and HERO to deal with the reality of being caught attempting to get away with a tax credit scam, but attempting to cover up that crime is just adding more layers of crime. Bullying the victims is also criminal. It is time to stop torturing us and do the right thing. 

Sincerely, 
Jennifer Marshall 


On Mar 30, 2018, at 3:32 PM, Brittany Bell <
bbell@petersendean.com> wrote:
Hi Jennifer,

I am reaching out because we recently aligned with Spring EQ mortgage company to help our customers who went with the PACE program. This will lower your interest rate and monthly payment by refinancing out of the program and I would like to schedule an appointment and see if you have any interest in looking into this.

Please advise a good time to call. 

Thank you! 


Brittany Bell
Lead Generation Representative
PetersenDean Roofing and Solar
Office: (916) 526-0464